STOP! Before you submit a request, please check the links on the left hand side of this page to see if your request can be resolved there.

Do you need to ...
 
Submit A Request

Employee Identification Code (EID):  required
ISSO Operations please use "8999."
What's the Problem?
FAICS Tag or Dell Service Tag#:  
If reporting problem for a specific unit. FAICS Tags are no longer being assigned to equipment costing less than $5000. Please use the Dell Service Tag for non-FAICS-tagged PCs and equipment. This information is important, as it helps us establish patterns of failure with particular pieces of equipment.
RMS Incident #:  
Format as SEVEN digits - 07025999 would be 7025999.
Date Needed:  
Contact Number:  required
Station/Shift:  required
Please describe the service needed below, including any relationship to a current request:
If you need to add a controlled time to a fire report click here.

required